Frequently Asked Questions
Everything you need to know about your Leatt mountain bike gear and orders.
How do I determine the correct size for my protection gear?
Each product page features a detailed sizing chart. We recommend measuring your chest, waist, and limb circumference as specified to ensure the optimal fit for your safety equipment.
What is the shipping timeframe for international orders?
International orders typically arrive within 7-14 business days. Please note that customs processing in your specific country may occasionally extend this window.
What is your return policy for helmets and body armor?
We offer a 30-day return policy for all unused items in their original packaging. For safety reasons, helmets must be returned with all tags attached and show no signs of mounting or trail use.
Does Leatt offer a crash replacement program?
Yes, we value your safety. In the event of a heavy crash, we offer a discount on replacement helmets and neck braces. Please contact our support team with photos of the damaged gear and your original receipt.
How should I clean and maintain my MTB apparel?
To preserve the technical fabrics and waterproof coatings, we recommend machine washing on a cold, gentle cycle and air drying. Avoid fabric softeners and bleach, as these can degrade the moisture-wicking properties.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for eligible regions.